Category: Practice Management

Bad reviews are a part of the landscape in a digitally connected world, but they can hurt your practice and your ability to attract employees. What do you do if you get a bad review? First, determine the validity of the review. False or deceptive reviews can often be removed. Sometimes...

Being a mentor has many rewards, but like every other skill you have achieved in your career, it requires attention, the ability to adapt to a situation, and a willingness to evolve your skillset.  Here are a few tips, whether you’re a first-time mentor or you have helped many young pediatricians...

The coronavirus pandemic has had an enormous impact on the healthcare industry. We saw one of the biggest unemployment rates of any industry with thousands of jobs lost, but now things are beginning to look up. Practices are looking to develop strategies for rebooting their businesses. But how should you do...

As a practice owner, you’re probably already aware that you can save yourself a lot of headaches if you can retain good employees instead of retraining new ones. While employee benefits can play an important role in helping retain staff, not all perks are created equal. Here are some employee perks...

Unless your practice exists in a place where there is virtually no competition, you probably already understand the importance of branding in terms of attracting new patients. Branding is everything that influences a patient’s attitude and perception of your office…from the logo to the office aesthetics, to the overall patient experience. ...

How times have changed. For some professional organizations, the big holiday party no longer has the same appeal as it did in years past. An open bar can present more legal and liability issues than fathomable. And let’s not even approach the Christmas vs. Holiday vs. Winter conundrum.  Here are a...

Studies have demonstrated that office culture and the relationships developed between staff play a major role in job satisfaction and employee stability. In an interview with Forbes, author of Hiring for Attitude, Mark Murphy, talked about his research that looked at 20,000 new hires and found that a majority of the...

When you know, you know. If you have been a practice owner for a significant period of time, you may have felt that proverbial itch to sell the practice, retire and pursue other personal passions. That is, after all, the goal of most small business owners. But let’s say you haven’t...